Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Account credentials (username, password)
- Profile information and preferences
- Collection and trading information
- Communication data (messages, support requests)
- Payment information (processed securely through third-party providers)
Automatically Collected Information
We automatically collect certain information when you use our services:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, features used)
- Cookies and similar tracking technologies
- Location data (if you enable location services)
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and manage your account
- Facilitate sticker trading and communication between users
- Send you updates, newsletters, and promotional materials
- Respond to your inquiries and provide customer support
- Analyze usage patterns and improve user experience
- Comply with legal obligations and enforce our terms
- Prevent fraud and ensure platform security
Information Sharing and Disclosure
We may share your information in the following circumstances:
- With Other Users: Profile information and collection data for trading purposes
- Service Providers: Third-party vendors who assist in operating our platform
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: When you explicitly consent to sharing
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data
- Opt-out: Unsubscribe from marketing communications
- Account Deletion: Delete your account at any time
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.
Third-Party Services
Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
Important Trading Disclaimer
Limitation of Liability for User Transactions
Sticker Swap operates as a platform that facilitates connections between collectors. WE DO NOT PARTICIPATE IN, CONTROL, OR GUARANTEE ANY TRANSACTIONS BETWEEN USERS.
User Responsibility
All sticker swaps, trades, and exchanges are conducted entirely between individual users. Users are solely responsible for:
- Verifying the condition and authenticity of items before trading
- Ensuring proper packaging and shipping of items
- Communicating clearly about trade terms and conditions
- Following through on agreed-upon exchanges
No Liability for Trading Issues
STICKER SWAP EXPRESSLY DISCLAIMS ALL LIABILITY for any issues arising from user-to-user transactions, including but not limited to:
- Non-delivery of promised items
- Damaged, counterfeit, or misrepresented items
- Disputes over trade terms or conditions
- Loss or theft during shipping
- Any financial losses resulting from failed trades
By using our platform, you acknowledge and agree that Sticker Swap cannot and will not be held responsible for the actions or omissions of other users. Trade at your own risk and exercise appropriate caution when engaging with other collectors.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: info@stickerswap.io
- Website: Contact Form
Last updated: October 13, 2025