Frequently Asked Questions

Sticker Swap is the ultimate platform for sticker and trading card collectors. We help you easily manage your collection, find trading partners, and complete your albums faster by connecting you with collectors worldwide.

Creating an account is simple! Click the 'Sign Up' button on our homepage, fill in your details, and verify your email address. You'll get a 30-day free trial to explore all our premium features.

We offer a 30-day free trial for new users to explore all features. After the trial, you can choose from our flexible subscription plans to continue accessing premium features like unlimited swaps and advanced collection tracking.

Browse our extensive collection database, find the stickers you own, and click the '+' / '-' button to add / remove them from your collection. As soon as the first sticker or card is added, you will automatically start tracking that collection, it's that simple!

Yes! You can track as many collections as you want. From FIFA World Cup albums to Topps cards, our platform supports thousands of different collections from various publishers and years.

When adding stickers to your collection, you can specify quantities. Any quantity above 1 is automatically marked as available for trading. You can also manually adjust your collection list via the 'Edit List' option from the actions menu.

We're constantly adding new collections to our database. If you can't find a specific collection, please contact our support team with the collection details, and we'll work to add it as soon as possible.

Our smart matching system connects you with other collectors who have stickers you need and want stickers you have available. You can browse potential trades, send swap requests, and negotiate directly through our messaging system.

We prioritize safety with user verification, trading history tracking, and a feedback system. We recommend starting with small trades to build trust, and always use tracked shipping methods for valuable items.

Sticker Swap doesn't charge trading fees between users. You only pay for shipping costs, which you arrange directly with your trading partner. Our platform facilitates the connection and communication.

Yes! Our platform connects collectors worldwide. However, international shipping costs and customs regulations vary by country, so please check with your local postal service before committing to international trades.

Visit the 'Plans' section in your account settings to view available subscription options. You can upgrade at any time, and your new features will be available immediately after payment confirmation.

Yes, you can cancel your subscription at any time from your account settings. You'll continue to have access to premium features until the end of your current billing period.

We accept all major credit cards, debit cards, and digital payment methods through our secure payment processor Stripe. All transactions are encrypted and secure.

Go to your profile settings to update your personal information, contact details, and trading preferences. Make sure to keep your information current for the best trading experience.

First, try resetting your password using the 'Forgot Password' link on the login page. If you're still having issues, clear your browser cache or try a different browser. Contact support if the problem persists.

Try refreshing the page, clearing your browser cache, or checking your internet connection. If you're still experiencing slow performance, please contact our support team with details about your browser and device.

Use our contact form and select 'Bug Report' as the category. Please provide as much detail as possible, including your browser, device, and steps to reproduce the issue. Screenshots are also helpful.

Currently, Sticker Swap is a web-based platform optimized for both desktop and mobile browsers. We're considering a dedicated mobile app for the future based on user feedback and demand.